About this policy
This policy explains when and why we collect personal information about our website visitors, how we use it and how we keep it secure and your rights in relation to it.
We may collect, use and store your personal data, as described in this Data Privacy Policy and as described when we collect data from you.
We reserve the right to amend this Data Privacy Policy from time to time without prior notice. We may be required to amend this Data Privacy Policy due to regulations. For any significant changes you will be notified but you are advised to check our website for the latest Privacy Policy.
We will always comply with the Nigeria Data Protection Regulation (NDPR) when dealing with your personal data. For the purposes of the NDPR, we will be the “controller” of all personal data we hold about you.
Introduction
DigitalParents is committed to protecting the privacy and personal data of all individuals who interact with us, including children, parents/guardians, sponsors, volunteers, donors, employees, and visitors to our website.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data in line with the Nigeria Data Protection Regulation (NDPR 2019) and other applicable international standards.
By visiting our website or engaging with our services, you consent to the practices described in this policy.
Scope of application
This Privacy Policy applies to:
- •Visitors to our website
- •Children enrolled under our sponsorship programs (through their parents/guardians)
- •Donors, sponsors, and volunteers
- •Employees, consultants, partners, and organizations
Collecting personal information
The following types of personal information may be collected, stored, and used:
- •Information about your computer including your IP address, geographical location, browser type and version, and operating system
- •Information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths
- •Information such as your email address that you enter when you register with our website, and information that you enter when you create a profile including your name, profile pictures, gender, birthday, relationship status, interests and hobbies, health information, educational details, and employment details
- •Information such as your name and email address that you enter to set up subscriptions to our emails and newsletters
- •Information that you enter while using the services on our website
- •Information that is generated while using our website, including when, how often, and under what circumstances you use it
- •Information relating to anything you purchase, services you use, or transactions you make through our website, which includes your name, address, telephone number, email address, and payment details
- •Information that you post to our website with the intention of publishing it on the internet, which includes your username, profile pictures, and the content of your posts
- •Information contained in any communications that you send to us by email or through our website, including its communication content and metadata
- •Any other personal information that you send to us
Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
Using your personal information
Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:
- •Administering our website and business
- •Personalizing our website for you
- •Publicizing children's success stories
- •Facilitating child sponsorship
- •Matching children with sponsors
- •Communicating with sponsors, donors, and guardians
- •Verifying the eligibility of children and families in need
- •Processing donation payments and issuing receipts
- •Sending you non-marketing commercial communications
- •Sending you email notifications that you have specifically requested
- •Sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)
- •Providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)
- •Dealing with inquiries and complaints made by or about you relating to our website
- •Keeping our website secure and preventing fraud
- •Verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service)
If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.
We will not, without your express consent, supply your personal information to any third party for their or any other third party's direct marketing.
Data sharing and disclosure
We do not sell or rent your personal data. However, we may disclose your personal information as reasonably necessary for the purposes set out in this policy to any of:
- •Employees and our subsidiary companies
- •Partner schools and institutions (for sponsorship administration)
- •Government authorities where required by law
- •Third-party service providers (e.g., IT support, secure payment processors)
- •Auditors and regulators (for compliance and accountability)
We ensure that any third party handling your data complies with NDPR and international best practices.
We may further disclose your personal information:
- •To the extent that we are required to do so by law
- •In connection with any ongoing or prospective legal proceedings
- •In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
- •To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information
Except as provided in this policy, we will not provide your personal information to third parties.
Data retention
This section sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. After which the data would be securely deleted or anonymized.
Security of your personal information
We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We implement strict security measures to protect your data, including:
- •Encryption of sensitive data and payment details
- •Secure servers with firewalls and access controls
- •Regular audits and monitoring of data usage
- •Training staff and volunteers on data protection obligations
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
Children's data and safeguards
We recognise the sensitivity of children's information. Therefore:
- •We obtain explicit parental/guardian consent before collecting or using a child's data
- •Photographs, videos, or stories of sponsored children will not be published publicly without prior written consent from the parent/guardian
Children's data is handled with the highest confidentiality and restricted access.
Your rights
Under the NDPR, you have the right to:
- •Request access to your personal data
- •Correct or update inaccurate information
- •Withdraw consent at any time
- •Request deletion of your data (subject to legal or contractual obligations)
- •Object to certain types of data processing
- •Lodge complaints with the National Information Technology Development Agency (NITDA) if your rights are violated
You may instruct us to do any of the above listed with any personal information we hold about you; however, provision of such information will be subject to the following:
- •The payment of a service fee where applicable
- •The supply of appropriate evidence of your identity, such as: International Passport, Passport Photograph, Driver's License, Voters card, National Identification Number (National ID Card)
We may withhold personal information that you request to the extent permitted by law.
International data transfers
If we transfer your personal information that we collected, stored and processed outside Nigeria (e.g., to sponsors abroad), we will ensure adequate safeguards are in place and transfers comply with NDPR and international privacy laws.
Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to the transfers of personal information described in this section.
Policy updates
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy.
We may notify you of changes to this policy by email or through the private messaging system on our website.
Contact information
For questions, concerns, or to exercise your rights, please contact:
Email:
legal@mydigitalparents.com
Phone:
+234 703 043 4828